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Redefining energy services for the energy customer of the future

At Veolia, we imagine potential scenarios on the future energy systems and adapt our business to their likely deployment and evolution. Murat Isikveren’s (Director in charge of Energy at the Markets and Innovation Development Department) intervention during the 23rd Annual Conference of Cogen Europe “Power to Heat” will focus on the value added of Veolia’s approach in delivering the most adapted solutions in energy management to end consumers – that is municipal and industrial clients across the world.

Veolia business models rely on the concept of circular economy. Energy efficiency, including optimized use and reuse of resources, is the most important pillar of such a model. In particular, our District Energy activities allow us to achieve energy efficiency at the scale of a territory through the reduction of final consumption, the optimization of the energy production, and the improvement of the energy mix. On the demand side (buildings operations, industrial processes), our energy performance contracting models and tailored-made offers enable us to commit to concrete and measurable results in terms of increased financial savings, resilience, and inclusiveness.

For that reason, cogeneration technology is an integral part of our offers as it optimizes the use of primary energy within district heating networks as well as it provides cost-effective and resilient heat and electricity within industrial and tertiary settings. CHP, especially when using renewables, by-products or waste heat, is a part of a trajectory towards both greater decentralization and adaptability of future energy systems, while taking into consideration and preserving individual needs and involvement of end-users.

This cannot be achieved without an adequate regulatory framework. In this sense, the “Clean Energy Package” goes in the right direction, provided it contains suitable guarantees for a smooth delivery of energy efficiency services, including those on district heating networks, and safeguards the role for CHP in the decarbonisation of heating and power sectors.


Kamila Waciega – Public Affairs  Director for Energy– Veolia

Kamila has graduated from Sciences Po Paris and London School of Economics. She holds a PhD in Political Sciences, applied to decarbonisation policies in European regions. She’s been working at Veolia since 2014 and before at Dalkia since 2010.

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New, Innovative, Disruptive – business models for CHP in the 21st Century

New business models. Innovative business models. Disruptive business models… Today, these terms are used often by those referring to the energy industry and the fundamental changes it’s undergoing (i.e. becoming more distributed, more customer centric, more service orientated…). It sounds exciting, cutting edge, and – more importantly for some - investable. But what is the truth around the evolution of business models and their application in an increasingly dynamic and changing industry like ‘energy’?

The truth is that a “business model” – simply put – is just a company’s way of making money. Can you really have a “new” or “innovative” or “disruptive” business model when you are involved in the supply of very traditional commodities for heating and power?

This was a question we asked ourselves while completing a recent study into the role of business models and finance to further the commercial deployment of fuel cell micro-cogeneration. As an extremely efficient energy solution that could heat and power millions of Europe’s homes and Businesses, fuel cell has much potential as a key technology for a future decentralised and low-carbon energy system.

The study for the Fuel Cellls and Hydrogen Joint Undertaking showed that, for example, a lack of standardised data for how stationary fuel cell systems operate in the field was having a really negative impact on how re-insurers viewed the technology. This then negatively impacted on the ability for financiers and customers to accept this emergent technology, and subsequently drove up prices for the end user.

We also found considerable room for innovation in the core business models that exists for the cogeneration application of fuel cell, especially where the latest end user data and digital techniques could be deployed. This could enable significant multiplier effects helping minimise the cost of sale, increase the understanding of customers, and improve of efficiencies in the value chain.

Of course, customers aren’t interested in fancy business models but are interested in solutions that can make their lives easier, save them money by reducing their energy bills, satisfy a legal requirement, or meet their comfort needs for heating and powering their homes. Fuel cell micro-cogeneration is, of course, very capable of delivering on these fronts.

Scott Dwyer - Principal Analyst - Delta-ee

Scott has worked within the energy sector for the last 14 years, spending the last 7 years specializing in market and commercial insight for distributed energy technologies. As a leading international expert on micro cogeneration and fuel cell, he works closely with a diverse range of international companies from the energy and heating industries, from startups to major corporations. Scott is an invited speaker to leading industry events in Europe, Asia, and North America. Scott holds a Masters and Doctorate in Energy Studies.

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Hans Korteweg sheds light on the importance and potential of cogeneration.

COGEN Europe represents the European cogeneration sector, including 60 member organisations and national associations across Europe. Cogeneration, or combined heat and power (CHP), produces electricity and thermal energy at the same time, which provides an energy-efficient way to deliver heating, cooling and electricity. Here, COGEN Europe’s Managing Director, Hans Korteweg, sheds light on the importance and potential of cogeneration.


1.    Why is sustainable energy important for COGEN Europe?

Sustainable energy solutions, including energy efficiency measures, benefit the environment, health and competitiveness. Cogeneration’s efficient delivery of heating, cooling and electricity translates into significant CO2 emission reductions, a more robust electricity system, empowered consumers and higher competitiveness of European businesses.

Cogeneration saves between 15-40 % energy compared to the separate supply of electricity and heat from conventional power stations and boilers. Today, 15 % of the EU’s heat and 10.5 % of its electricity come from cogeneration, cutting European emissions by 200 million tonnes of CO2 per year and saving 400 TWh of primary energy today – equivalent to the total electricity use of Italy and The Netherlands.

Recent studies, such as the EU funded project CODE2, have shown that there is cost-effective potential for the share of cogeneration to double between now and 2030, for further energy savings and CO2 emission reductions. For this to be achieved, policy should incentivise energy savings across the whole energy value chain, promoting energy efficiency at the end user side, while improving generation efficiency and reducing grid losses. There is also scope to harness synergies between electricity, heat, gas grids, reducing energy consumption, cutting CO2 and greening all these networks for a cost-effective energy transition.


2.    What is COGEN Europe's vision for the energy transition?

COGEN Europe is committed to a more efficient, lower carbon and increasingly renewable energy system. As a representative of national cogeneration associations, cogeneration manufacturers and users, we advocate for the wider use of cogeneration in Europe, working at the EU level and with Member States to develop sustainable energy policies and remove unnecessary barriers to the further deployment of cogeneration.

Heating and cooling account for around half of the EU’s energy use. Cogeneration, either at building level or connected to a district heating network, can play a significant role in delivering efficient, low-carbon and secure heating, cooling and hot water to domestic customers. Equally importantly, it enables industrial energy users to reduce their environmental footprint and ensure security of heat supply for processes that require high grade heat. We estimate that 100 000 consumers benefit from on-site cogeneration, while around 70 million Europeans use district heating, half of its heat being supplied by cogeneration today.

This year’s Power of Heat Conference will explore key topics around the energy transition, climate action and competitivenes, COGEN Europe’s annual conference brings bringing together EU and national policymakers, industry leaders and influential thinkers to discuss the . We look forward to welcoming industyr thought leaders at our Annual Conference on 21-22 September, in Budapest, to discuss the latest policy and market developments, associated challenges, future trends in energy markets and seize new growth opportunities.


Below, Hans Korteweg explains in a video why COGEN Europe supports the Clean Energy Package proposed by the European Commission and currently debated by the European Parliament and the EU Member States. Video is courtesy of the Cogeneration Channel.


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